Our Mission, Vision & Values

Our Mission

To eradicate the complexity of IT support services for our customers through our global reach and localised account management approach, keeping businesses moving around the clock.

Our Vision

Global leadership in the simplification of IT support services.

Our Values

  • Global Reach, Local Approach – we strive to speak our customers’ language
  • Think like a customer – our customers’ requirements drive everything we do, we don’t force our requirements on customers
  • Simplification – we are continually innovating to eradicate complexity
  • Staying ahead of the game – anticipating and solving challenges before they become issues

What our customers say

Die Abwicklung mit Europlus Direct läuft problemlos. Garantien können schnell und bequem bestellt werden per Mail. Vor Ablauf einer Garantieerweiterung wird man rechtzeitig informiert, so dass eine weitere Verlängerung eingeleitet werden kann. Auch bei Änderungen der Garantiebedingungen (z. B. Server kommt außer die gewöhnliche Garantieerweiterung) wird man umfassend und gut beraten.

M. M.

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