IBM Multivendor – Available on non IBM Hardware (HP, Dell, Cisco and more)
IBM offer a wide range of different maintenance services, from IBM ServicePac, an off-the-shelf option for your x-Series and Storage, to ServiceSuite, the tailor-made contract covering all your IBM hardware flexibly. But did you know that IBM also provide maintenance services for non-IBM hardware?
So what are the benefits for you?
Quite simply, IBM Multivendor (MV) is available in some instance up to 30% cheaper than direct with the original manufacturer. IBM MV gives you the possibility to have a single point of contact to deal with in regards to all your hardware, whether it is made by IBM or not. You won’t need to speak to your Dell-partner about your Dell server and to your IBM contact about your IBM software cover. You can have a single contract covering your entire IT environment.
Depending on which country your hardware is in, IBM Multivendor Services cover hardware from Cisco, Dell and HP.
What do you get for your money?
You get to enjoy all the benefits of the IBM Services that you are familiar with, except now your other hardware can be covered as well. The quick IBM response times of 4hours (or SBD/NBD* depending on the type of hardware) will stay exactly the same as you know them from your IBM maintenance services. Of course your multivendor hardware will be repaired according to its manufacturer’s specifications. And the one off payment that gives you support for 1 or even 2 years will continue to cover any call out charges, additional parts and labour.
On top of that, you get the usual EPD services, which include the free registration of all your ServicePac as well as a reminder 30 days before their expiry.
In which countries are IBM Multivendor Services available?
Including recent additions, the list of countries for which we can offer Multivendor Services now consists of France, the Benelux and Nordic countries (except for Norway), Spain/SPGI, Italy, Austria and Switzerland.
Do you have any other questions? Why not contact us with your machine details and get a quote for your IBM Multivendor Service!
*SBD/NBD = Same Business Day/Next Business Day