IBM partners with Europlus Direct Indian Ocean Islands

From left to right: Jim Hart, CEO (EPD UK), Hardus Hurter, IBM Service Sales Manager for Subsaharien of Africa, Yves Ramloll, Managing Director (EPDIOI Maurice), Simon Fish, Managing Director (EPD – South Africa), Rishi Nirghin, IBM World Trade Countries Business leader, Mike Lehmkuhl, IBM Maintenance & Technical Support Executive

IBM announced on Monday 14th June that its ability to provide Mauritian clients with maintenance and services support has been bolstered with the appointment of business partner Europlus Direct Indian Ocean Islands as its local repair parts and technical support supplier.

IBM has recently announced new services and products to help clients build a new, more dynamic infrastructure that will bring more intelligence, automation, integration, and efficiencies to the digital and physical worlds. As a result, it will enable businesses and governments to better respond to and manage challenges presented by today’s globally integrated planet.

The new products and services enable clients to use powerful computing systems to manage and gain insight from an increasing number of things in their physical infrastructure that are being instrumented with intelligent sensors. For example, a utility could build a smart grid to eliminate wasted power, delivering power to where it is needed most, in real time. A smart grid also helps a utility’s customers to monitor their energy consumption in real time and view stresses in its electrical grid instantly to schedule pre-emptive maintenance.

Integration and Management of Digital and Physical Worlds

Today’s physical infrastructure is becoming instrumented. Sensors are being embedded everywhere: In bridges and roads, cars, appliances, cameras, pipelines, even in medicine and livestock. At the same time, the Internet is allowing all of this embedded computing to be interconnected, leading to a trillion connected and intelligent things, and the massive volumes of data they will produce.

IBM is working with thousands of clients around the world, applying its deep industry expertise and experience, to link these increasingly more intelligent things to powerful new back-end systems that can process all that data, and applying advanced analytics capable of turning it into real insight, in real time. Building on that expertise, IBM also announced new industry-specific services and software to help clients integrate their digital and physical infrastructure.

Through the new services, IBM will help clients map and integrate intelligent things with back-end systems, enabling them to gain new insight into their operations and provide better services as a result.