If your IBM support has expired, or is about to expire, then IBM Post Warranty ServicePac can be purchased from EPD to further support your hardware.
Why renew the support on your IBM hardware?
Hardware
Complete repair according to IBM specifications ensuring reliability and longevity of your machine.
One-Off Price
One off price includes all call out charges, additional parts and all labour, no hidden charges (subject to the IBM ServicePac T’s & C’s).
Rapid Repair Service by IBM
Minimise downtown thanks to a rapid a efficient repair service provided by IBM. EPD will register all your ServicePac free of charge and remind you 30 days prior to the next expiry date.
Service Levels
We at EPD offer a choice of 1 or 2 PW ServicePac made available by IBM. Hours of coverage range from 9/5 to 24/7 cover, and service levels range from Next Business Day to Same Day service, allowing you to tailor your order to suit your needs and budget.
When is the best time to buy IBM Support?
IBM Support Purchase
Remember: PW ServicePacs can be purchased at any time; either after your support expiry date or before. It’s never too late to get covered – or too early, as your ServicePac cover only begins when your current support has ended.
IBM Hardware Location
IBM ServicePac MUST be purchased in the country where the hardware is located. If IBM ServicePac is purchased outside of the country then service will NOT be redeemable should you experience hardware failure. The EPD Worldwide team has got daily contact with Distributors and Business Partners all over the globe.
Let EPD help you
We at EPD realise IT services are a complex area – which is why we have IBM trained advisors to help you make the right decision. Call your EPD Account manager on +44 845 076 0061.